The Department for Work and Pensions (DWP) has teamed up with HM Revenue and Customs () to boost the use of data to single out households that may qualify for Pension Credit, a move supported by Pensions Minister Torsten Bell. Mr Bell noted the drive would help the DWP to "target them directly".
Recent estimates suggest a staggering 760,000 individuals of State Pension age might be foregoing such support, potentially losing out on around £4,300 in the fiscal year 2025/26. This news comes following a written response to Liberal Democrat MP Wendy Chamberlain about how data is shared between the DWP and HMRC.
Mr Bell pointed out: "HMRC and DWP already have well-established data-sharing processes and procedures, which are governed by the rules on how data can be accessed, shared and used whilst safeguarding individuals' data and privacy."
Emphasizing ongoing efforts, he stated that DWP personnel are endeavouring alongside HMRC to refine the way data is leveraged to identify pensioners most likely in line for Pension Credit to "target them directly".
For pensioners living solo, Pension Credit could be granted if their weekly income doesn't exceed £227.10 or £346.60 for partner-carrying households.
The DWP has recently confirmed that nearly 78 per cent of all new Pension Credit claims are processed - from initial application to award decision letter - within the target timeframe of 50 working days. This suggests that older individuals on a low income, particularly those living alone, could receive their first payment and any arrears by mid-June if they make a new claim this month, reports .
It's crucial for all older people - whether single, married or cohabiting - to ensure they are claiming all the additional financial support they are entitled to this year to help boost their income and counteract the ongoing cost of living crisis.
Almost 1.4 million older people across Great Britain are currently receiving the means-tested benefit that could provide an average of £4,300 in extra support during the 2025/26 financial year.
Some older individuals believe that having savings or owning their home would make them ineligible for the means-tested benefit. However, an award of just £1 per week is enough to unlock other forms of support.
Pension Credit explainedWhen you apply for Pension Credit, your income is calculated. If you have a partner, your incomes are calculated together.
Pension Credit tops up:
- your weekly income to £227.10 if you're single
- your joint weekly income to £346.60 if you have a partner
If your income is higher, you might still qualify for Pension Credit if you have a disability, care for someone, have savings or have housing costs.
Your income includes:
- most social security benefits - for example, Carer's Allowance
- earnings from employment and self-employment
- State Pension
- other pensions
What does not count as income:
- Attendance Allowance
- Disability Living Allowance
- social fund payments like Winter Fuel Allowance
- DWP Christmas Bonus
- Housing Benefit
- Child Benefit
- Adult Disability Payment
- Personal Independence Payment
- Council Tax Reduction
- Pension Age Disability Payment
If your savings and investments amount to £10,000 or less, this will not impact your Pension Credit.
If you have more than £10,000, every £500 over £10,000 is counted as £1 income per week. For example, if you have £11,000 in savings, this equates to £2 income per week.
How to check eligibility for Pension CreditElderly individuals, or their friends and family, can swiftly check their eligibility and get an estimate of what they might receive by using the online Pension Credit calculator on GOV.UK
Alternatively, pensioners can reach out to the Pension Credit helpline directly to make a claim on 0800 99 1234 - lines are open from 8am to 6pm, Monday to Friday.
More information about claiming Pension Credit can be found on
Other help if you get Pension CreditIf you're eligible for Pension Credit, you can also access other forms of assistance, such as:
- Help with your heating costs through the Warm Home Discount Scheme, Winter Fuel Payments or Pension Age Winter Heating Payment
- Housing Benefit if you rent the property you live in
- Council Tax discount
- Help with NHS dental treatment, glasses and transport costs for hospital appointments
- Support for Mortgage Interest if you own the property you live in
- A discount on the Royal Mail redirection service if you are moving house
- Free TV licence if you are aged 75 or over
You can initiate your application up to four months prior to reaching State Pension age. You can make a claim any time after you reach State Pension age, but your claim can only be backdated for three months.
This means you could receive up to three months of Pension Credit in your first payment if you were eligible during that period.
You will require:
- your National Insurance number
- details about your income, savings and investments
- your bank account details, if you're applying via phone or post
If you're backdating your claim, you'll need information about your income, savings and investments on the date you want your claim to commence.
Apply onlineYou can utilise the online service if:
- you have already claimed your State Pension
- there are no children or young people included in your claim
To verify your entitlement, call the Pension Credit helpline on 0800 99 1234 or use the GOV.UK Pension Credit calculator to determine how much you could receive.
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