Amazon CEO Andy Jassy has said that even as artificial intelligence (AI) reduces the need for some roles, the e-commerce major will continue hiring people in robotics, AI and related fields. Jassy’s remarks come after the company laid off employees in its Book division last month. In an interview with CNBC’s Jim Cramer on June 30, the Amazon CEO said that as generative AI continues to grow quickly, the company may need fewer people for some tasks that computers can do. He further stated that AI will free employees from “rote work” and “make all our jobs more interesting”.
“Like with every technical transformation, there will be fewer people doing some of the jobs that the technology actually starts to automate,” he said. “But there’s going to be other jobs,” Jassy added.
Layoffs to continue at Amazon: CEO Andy Jassy
CEO Andy Jassy has been pushing to reduce bureaucracy at Amazon, including cutting layers of management. In a memo last month, Jassy told employees that AI will reduce the company's corporate workforce over the next few years as it integrates more AI tools and agents across its operations.
"We will need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs," Jassy wrote in the memo. "It's hard to know exactly where this nets out over time, but in the next few years, we expect that this will reduce our total corporate workforce as we get efficiency gains from using AI extensively across the company."
Andy Jassy’s advice to Amazon employees: Adapt or risk obsolescence
In the memo, Jassy advised Amazon employees to embrace the transformation. He said "Be curious about AI, educate yourself, attend workshops and take trainings, use and experiment with AI whenever you can." He emphasized that employees should learn "how to get more done with scrappier teams."
"Those who embrace this change, become conversant in AI, help us build and improve our AI capabilities internally and deliver for customers, will be well-positioned to have high impact," Jassy stated.
“Like with every technical transformation, there will be fewer people doing some of the jobs that the technology actually starts to automate,” he said. “But there’s going to be other jobs,” Jassy added.
Layoffs to continue at Amazon: CEO Andy Jassy
CEO Andy Jassy has been pushing to reduce bureaucracy at Amazon, including cutting layers of management. In a memo last month, Jassy told employees that AI will reduce the company's corporate workforce over the next few years as it integrates more AI tools and agents across its operations.
"We will need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs," Jassy wrote in the memo. "It's hard to know exactly where this nets out over time, but in the next few years, we expect that this will reduce our total corporate workforce as we get efficiency gains from using AI extensively across the company."
Andy Jassy’s advice to Amazon employees: Adapt or risk obsolescence
In the memo, Jassy advised Amazon employees to embrace the transformation. He said "Be curious about AI, educate yourself, attend workshops and take trainings, use and experiment with AI whenever you can." He emphasized that employees should learn "how to get more done with scrappier teams."
"Those who embrace this change, become conversant in AI, help us build and improve our AI capabilities internally and deliver for customers, will be well-positioned to have high impact," Jassy stated.
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